About Our Service

Symmetry Concepts, LLC is an adults only fantasy phone sex service that provides phone sex services for entertainment purposes only. We offer dispatch call back services, billed via your credit card.

2257 Compliance

We maintain all necessary records to be 2257 compliant as is required by United States Law. Visit our 2257 compliance statement page for all applicable information.

Pricing Information

Our rates are $2.00 a minute with a 10 minute minimum for U.S. based callers, and Canadian and U.K. callers may use our service at the rate of $3.50 a minute with a 10 minute minimum. We accept Visa, Mastercard, and American Express. For more in depth information regarding Symmetry Concepts, LLC's rates and billing, including current promotions, please visit our rates and billing page now.

Refund Policy

Symmetry Concepts, LLC's does NOT offer refunds except in very rare instances. It is not our practice to issue refunds due to the nature of this service. It is your responsibility to immediately contact us in the event you have a complaint and we will work with you to resolve it to all parties' satisfaction. Refunds are only given in instances where you have been erroneously billed, and other measures will be taken to resolve any other issues or concerns upon request. You must immediately contact one of our hostesses via telephone at 1-866-995-7474 to resolve all billing and refund issues.

Privacy Policy

We maintain strict customer confidentiality, and we are aggressive in our protection of your personal information. We maintain the most up to date technology to assure your identity and payment information remain safe in our hands. Under no circumstances will your information be sold to another company or organization for any purpose.

Symmetry Concepts, LLC, and all operators working within the confines of this organization are wholly committed to discretion and your privacy. Confidentiality with regards to all transactions & interactions is guaranteed. Your contact and/or billing information will never be distributed or sold. We will never mail anything to your residence. We will never contact you unsolicited. We will not share any information obtained throughout our client/service interaction.

The only exception to the defined privacy policy is as follows. If at any time you attempt to defraud Symmetry Concepts, LLC, all rights to confidentiality are waived. Your information can and will be used for the following purposes and without limitation: collection purposes, investigative purposes, supplied to the proper authorities, and shared with businesses similar in nature and services to prevent the continuation of fraudulent behavior.

If we are required by law to provide your information to a law enforcement agency as part of an investigation regarding your actions, we will adhere to those requirements and provide all requested information.

Dispute Policy

If a Symmetry Concepts, LLC charge appears on your credit card statement, or you feel there is a billing error, please contact customer service via e-mail at symmetryconcepts@gmail.com immediately so your dispute can be investigated and resolved to a point of mutual satisfaction. Your inquiry via e-mail will be addressed within 8 hours. We take pride in maintaining the highest standards of integrity in billing, and all issues CAN BE WORKED OUT by working directly with our customer service department.

If you choose to dispute via your credit card company before contacting us, your account information will be forwarded directly to collections, and debt collection will be initiated through any and all legal channels. Again, if you have questions or issues regarding billing or charges appearing on your credit card statement, contact our organization; everything can be worked out.

Disputing fraudulantly will result in a waiver of the rights outlined in both our privacy policy and our dispute policy. Collections will be initiated with any additional fees that we incur as a result of your fraud added to your end balance. We will also contact your local law enforcement with any and all information we obtain. If you intend to defraud our organization of rightful monies owed, leave now because it will not be tolerated.

Contact Information & Customer Service

We operate a 24/7 365 customer service telephone line at 1-866-995-7474 for any questions, comments, and feedback you may have regarding our service. You may also contact us via e-mail at symmetryconcepts@gmail.com; inquiries via e-mail will be addressed withing 8 hours of receiving them.